Single point of contact
For incident and service requests across multiple channels in English and Spanish.
A high-performance workplace empowers employees to perform at their best, streamlining workflows to optimise resources, and leveraging cutting-edge technologies to drive competitiveness.
That's the vision we share with you. SoftwareOne Digital Workplace Essentials equips your employees for a high-performance workplace with optimal licensing and comprehensive support for your Google Workspace environment. Our 200+ Google Cloud certified staff support 750+ clients with their Google Cloud environments worldwide, offering deep expertise and scalability.
For incident and service requests across multiple channels in English and Spanish.
Real-time client support 8/5 CET by live chat, email or phone with 4-hour SLA response for P1.
Escalations and unlimited support tickets with close contact to a Google Workspace expert.
For the correct prioritisation and follow-up of incidents and service requests, to avoid unnecessary delays.
Premier partner priority with premium access to Google Customer Care Portal and a SLA level at 99.99% for all clients.
Get immediate alerts about unusual activities in your environment as well as up-to-date Google news and features.
As a Google Workspace and Google Cloud Premier Partner with years of expertise, we are highly qualified to guide our clients on their journey with the Google Cloud Platform.
Accelerate your productivity and realise a faster time-to-value with our complementary add-on services, including Gemini for Google Workspace, security, adoption change management and Google Voice — all delivered by SoftwareOne’s knowledgeable team.
We help you design, deploy and adopt Google Workspace solutions that fit your needs and goals. Whether you want to migrate from another platform, optimise your existing environment, or transform your work culture, we have the expertise and experience to guide you every step of the way. Don't take our word for it–see for yourself how we helped two clients achieve remarkable results with Google Workspace.
Whether you need to purchase licences, manage workloads, or troubleshoot issues, we are here for you 8/5, with global reach and fast response, as your trusted advisor. Contact us today to get started.
Whether you need to purchase licences, manage workloads, or troubleshoot issues, we are here for you 8/5, with global reach and fast response, as your trusted advisor. Contact us today to get started.