Digital Workplace Unified Communications | SoftwareOne

Connect employees, clients and partners, no matter where they are

Two cups of coffee on a black background.

Digital Workplace Unified Communications Services

Your customers and partners need to call and reach your employees regardless of where they work. Hybrid and remote working is driving a shift from traditional PBX and voice systems to telephony and contact centre solutions that are 100-percent in the cloud. Moving voice and unified communications to the cloud requires specialist skills and knowledge that the typical IT team may not have.

Call SoftwareOne for Unified Communications services built on Microsoft 365, Amazon Connect or Google Workspace, Voice and Meet. We deliver expertise and modular, end-to-end telephony and contact centre solutions customised to any organisation’s needs. More than 5,000 customers and 3.6 million Microsoft 365 users rely on our managed solutions.

Lower costs with less risk

UC transformations reduce IT costs, drive productivity and improve customer engagement, but they require specialist expertise. From turnkey planning and cloud voice implementation to proficiency in contact centre migration and deployment, analytics and automation, our modular offerings deliver secure, flexible, real-time collaboration capabilities to meet any customer use case.

A white milk splash on a gray background.

Unified Communications solutions for every scenario

Cloud telephony services
Move your telephony to the cloud as a cost saving alternative to the PBX. Get PSTN calling using Microsoft Teams Phone System or Google Meet and Voice without hardware or maintenance contracts.
Let's talk
Contact centre services
Ditch expensive on-premises contact centres and move your customer interactions to the cloud with Microsoft Teams or Amazon Connect. Raise your service and support levels with call routing, agent management, sentiment analytics, and reporting.
Let's talk
UC professional services
Our Microsoft and Google certified UC specialists migrate meeting, voice, and telephony services to Microsoft Teams or Google Meet and Voice, eliminating the cost of legacy PBX and on-premises UC.
Let's talk
UC managed services and support
Get 24/7 support for Microsoft and Google voice and collaboration tasks, with expertise from our Unified Communications specialists. Utilise voice and video analytics to ensure exceptional quality of experience for both your clients and employees.
Let's talk

SoftwareOne forges connections that enable the hybrid workplace

A blue ocean with sunlight shining through the water.

SoftwareOneへのお問合せ

こちらのフォームに必要事項をご記入のうえ、お問合せ下さい。近日中にご回答いたします。

SoftwareOneへのお問合せ

こちらのフォームに必要事項をご記入のうえ、お問合せ下さい。近日中にご回答いたします。