On the test stand

About the client

VdS Schadenverhütung GmbH (VdS), and its 500 employees are headquartered in Cologne. Part of the German Insurance Association (GDV), VdS is globally renowned for corporate security, focusing on fire and burglary protection, natural hazard prevention, and cyber security. Its services include risk assessments, systems inspections, and certification of products, companies, specialists, and a wide range of educational services. Customers include industrial and commercial enterprises from all sectors, from leading international manufacturers and system houses to specialist companies, as well as banks and insurers.

The challenge

A close and trusting collaboration between SoftwareOne and VdS since 2015 has focused on SharePoint and SharePoint-related topics. These have included conceptualization, implementation, and long-term operational support.

Previous engagements helped VdS to modernize the company-wide intranet and several business applications based on Microsoft SharePoint and NINTEX (workflows and forms) technology. SoftwareOne advice, design, and professional services have helped VdS plan and implement extensive migrations of the SharePoint farm from versions 2010 through 2013 to 2016.

The insurance company’s strategy has always centered on the continuous development of modern technologies that meet new requirements and help it remain competitive in the market as an attractive employer. Several factors motivated VdS to move to the cloud to create conditions that continue to offer first-class customer service and optimal working conditions for VdS employees. A cloud move would bring significant scalability and high availability improvements while reducing ever-increasing costs and management overhead. Even with its continuous automation of manual work processes in a business-critical application, VdS had finally reached SharePoint technology limits.

As a result, VdS planned to gradually consolidate SharePoint, SQL, and NINTEX using Microsoft 365 cloud technology for Software-as-a-Service. The change would reduce expenses for VdS’ IT and create the best possible working environment by giving all employees access to high-performance applications and modern communication tools. In addition, VdS asked SoftwareOne to develop an individual web application to automate and simplify the time-consuming, analog processing, provision, and modification of specific customer applications.

The solution

As a trusted SharePoint advisor and Microsoft Gold Partner, SoftwareOne was the VdS’ choice to help move to the cloud. The collaboration delivered ongoing operational support, advice, conceptual design, and implementation.

Modernizing the intranet with Microsoft SharePoint Online & Teams

Migrating its SharePoint 2016 farm to SharePoint Online, VdS created a future-proof intranet for company-wide exchange with modern collaboration tools such as Teams and other Microsoft 365 services. All relevant content could be transferred to the new scalable environment, and the cost-intensive private cloud supporting the old SharePoint environment could be switched off. The collaborative M365 services are now used company-wide.

Improving business apps with Microsoft Power Platform

Individual business applications and portal solutions used in different VdS departments gradually moved from SharePoint 2016 to Microsoft 365. The specialist applications, mainly based on NINTEX technologies, were migrated with the Microsoft Power Platform. Utilizing cloud-based tools such as Power Automate and PowerApps, automated workflows and user-defined applications have been seamlessly integrated into the new IT environment, making them quickly available to VdS employees.

App development with Microsoft .NET

Previously, to receive product certifications, VdS customers had to submit applications on paper. These were manually transferred to other specialist applications such as SAP, SharePoint, or Active Directory.

This procedure was very time-consuming, resource-intensive, and error-prone. It was not transparent to customers, and an attempt to automate the process flow as a portal using SharePoint had not been sufficient. Processing certification renewals for customer products would ideally allow the holder to view, renew, or change online directly. However, with the 7,000 to 8,000 certifications VdS currently issues, SharePoint reached the limits of assigning sufficient user authorizations for both the customer interface and VdS.

To streamline this time-consuming and resource-intensive process, SoftwareOne's Application Modernization Services developed the web-based app “MyCertification.” Based on Microsoft .NET it digitizes, simplifies, and transparently presents customer applications, replacing the previously analog processing. The change significantly reduces time required to manage the data and automates test procedures to ensure better data quality. For customers, the Microsoft .NET web application “MyCertification” can grant all required user authorizations and provide a complete overview of the status of their certifications, including an online application for changes or extensions. For VdS, the new application means reduced processing time, cost minimization, and improved customer-friendly service.