SoftwareOne case study

Improving collaboration with Microsoft Teams

Roland Berger’s workforce improves collaboration in the cloud with Microsoft Teams

Roland Berger is a leading global management consultancy firm. Founded in Germany, offices are now located in business centers worldwide. Its challenge was to implement a versatile document and communications collaboration platform securely accessible from a variety of devices, including smartphones and tablets. SoftwareOne experts recommended Microsoft Teams as the ideal user productivity solution. SoftwareOne consultants also created a test environment, provided advisory services, recommended security provisions, and supported the Teams rollout. Now, Roland Berger can easily share and edit documents while smoothly collaborating and communicating internally and externally with partners.

Client: Roland Berger Holding GmbH
Industry: Professional services
Services: Advisory and implementation of Microsoft Teams
Country: Germany

The staff at SoftwareOne were immensely helpful throughout the project. We really benefited from their assistance, especially in the assessment and evaluation of the extensive Office 365 functions in regard to Microsoft Teams.

Robert Nestler
Senior Expert, Consulting Support Services, Roland Berger Holding GmbH

About the client

Founded 1967, Roland Berger is the only global leader among the management consultancy firms with German origins and European roots. With its workforce of around 2,400 employees in 34 countries, the company operates successfully in all key markets around the globe. Roland Berger’s 50 offices are located at central business centers worldwide. The consultancy company is an independent partnership owned exclusively by its approximately 230 partners.

The challenge

Until now, SharePoint 2013 On-Premises has been used as the collaboration platform to circulate and edit documents at Roland Berger. However, a new and modern platform had become necessary to meet current requirements for data access with a variety of devices, including smartphones and tablets. Any new platform needed to enable document sharing with external partners and provide capabilities to edit documents in real-time. The solution also needed a chat function for direct communication, and guaranteed secure client access, even from outside the company network.

The solution

Roland Berger set the company's strategic focus on Microsoft solutions, and selected Microsoft Teams from the Office 365 Cloud suite as the ideal solution to meet user productivity requirements. SoftwareOne experts supported the rollout, provided advisory services, and, recommended definitions and security controls that were proven in a test environment. A solution was also developed for the enterprise-wide, automatic deployment of Microsoft Teams. Employees at the management consultancy firm can conveniently request and receive Microsoft Teams, without the order requiring additional processing by IT.

The result

Documents & information can be shared and edited quickly & easily
Smooth collaboration with external partners
Functions such as chat or presence information are integrated within a single tool; only one client application is needed
Mobile access by tablet & smartphone is simple, even from outside the company network
Easing of the workload on the internal IT department, as well as savings in hardware resources at the proprietary data center
Rollout of Microsoft Teams lays the foundation for additional Microsoft 365 services within the company