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MuleSoft LLC (initially founded in 2006 as MuleSource and renamed to MuleSoft in 2009) was founded by Ross Mason and Dave Rosenberg. The company started by providing middleware and messaging software, and later expanded to provide an integration Platform-as-a-Service (iPaaS) approach for end-user organisations through its main product, Anypoint Platform.
In April 2013, MuleSoft acquired ProgrammableWeb, a website used by developers to help build web, mobile and other connected applications through APIs.
In February 2017, the company filed for an Initial Public Offering (IPO) and began trading on the New York Stock Exchange on March 17, 2017.
In May 2018, MuleSoft was acquired by Salesforce.com for $6.5 billion.
MuleSoft's Anypoint Platform is a fully cloud-based solution taking advantage of the elasticity of the cloud while providing a secure connection to on-premises systems. The platform is designed to connect applications, data, and devices across various environments, whether on-premises or in the cloud. It offers a unified solution for building, managing, and monitoring APIs and integrations. In short, Anypoint Platform enables organisations to achieve API-led connectivity, streamlining operations and enhancing the ability to respond to changing business needs.
MuleSoft Anypoint Platform licensing is a subscription based model for a specific term. The Anypoint Base subscription is the base solution and other add-on functionality can be acquired on top (e.g.Platinum Subscription, Titanium Subscription etc.). Key parameters that should be considered when assesing the correct number of licences and associated pricing:
Support Level | Gold | Platinum | Titanium |
---|---|---|---|
Support hours | 8 x 5 | 24 x 7 | 24 x 7 |
Response time | 24 hours | P1 - 2 hours | P1 - 45 mins |
Number of support incidents | 20 | Unlimited | Unlimited |
To determine the correct metric definition and product terms, you should at all times check your own Order Form and governing agreement. If you don’t have them at hand, Salesforce’s Product Terms Directory can be a proper alternative. However, you should keep in mind – as will all other software publishers – that the product terms directory may be updated from time to time by MuleSoft. Product terms set forth in this directory will apply to the products and services on your Order Form for the duration of the Order Term. In the event new terms are added to this directory for new functionality made available within a Service during an Order Term, the new terms will apply to the use of the new functionality.
According to Gartner®, there are several competitors and alternatives that can be looked into in case you are considering to explore alternative options. Among these, Gartner® has highlited:
If you want to check out the reviews that were verified by Gartner®, you can check the following link.
SoftwareOne’s Publisher Advisory Services include compliance reviews, software audit readiness, contract renewal support, and software asset management (SAM) services that deliver valuable insights to control your spend. Our teams of licensing experts collaborate with you to generate the necessary insights. Armed with this information, you are enabled to avoid and save cost while we help you to understand the financial, operational and/or legal risks you face with your MuleSoft or your Salesforce estate.
Share a few details about your business challenge, and we’ll get right back to you.
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