SoftwareOne case study

Cacau Show drives its digital transformation with business intelligence

Cacau Show advances business intelligence with SoftwareOne

To increase its business and management controls across a growing business that includes 2,200 stores selling fine chocolate, Cacau Show needed improved Business Intelligence (BI). With SoftwareOne support, they implemented Microsoft Power BI to speed access to key business indicators and reduced BI updates from hours to minutes. The new solution offers advanced data analysis capabilities, database integration, and report customization. With productivity gains, cost savings, and real-time information to assist decision-making, Cacau Show has transformed its business operations.

Client: Cacau Show
Industry: Consumer goods
Services: Microsoft Power BI Pro; Implementation of Power BI interactive data visualization tools
Country: Brazil

We adopted the BI tool to assess business evolution, identify improvements, establish common metrics, and unique concepts that would support sales and demand planning processes. With the implementation of Power BI, we are now looking at new horizons, such as Machine Learning for store opening.

Flaviano Dena
Cacau Show IT Manager

About the client

Cacau Show is the world's largest fine chocolate chain store, with more than 2,200 stores established in 26 Brazilian states.

The challenge

Cacau Show needed to increase business and management controls, to improve standardization, and tighten database management. They were looking for a fast, efficient, centralized solution, that would accommodate communications and control of large information volumes across the business.

The solution

Considering cost-effectiveness, security, and reliability requirements, Cacau Show initiated an extended consulting relationship with SoftwareOne to build their Business Intelligence (BI) platform. The result was implementation of Microsoft Power BI Pro and the website Microsoft Power BI Embedded. The cost-effective solution has reduced access times to key business indicators from hours to minutes.

A chocolate bar with the word software on it.

The result

Microsoft Power BI provides Cacau Show a solution for immediate, insightful decision-making that represents a competitive business advantage and empowers their digital transformation journey.
Power BI has reduced the distribution of key Cacau Show business indicators from hours to minutes.
The solution offers advanced data analysis capabilities, database integration, and report customization.
BI for Cacau Show is structured with user-friendly tools and learning capabilities, preparing the company for exponential growth.
Cost and productivity benefits include license reductions that limit payment only to designated users.