Continued momentum in Services
Software & Cloud Marketplace
Key figures – Software & Cloud Marketplace
CHFm |
FY 2024 |
FY 2023 |
% Δ (CCY) |
Q4 2024 |
Q4 2023 |
% Δ (CCY) |
|
|
|
|
|
|
|
Revenue |
532.3 |
549.7 |
(0.8)% |
126.7 |
152.2 |
(14.5)% |
Contribution margin |
470.2 |
477.8 |
0.8% |
113.1 |
134.7 |
(13.6)% |
Contribution margin (% of revenue) |
88.3% |
86.9% |
- |
89.2% |
88.5% |
- |
Adjusted EBITDA |
264.2 |
282.4 |
(3.4)% |
68.3 |
83.3 |
(13.0)% |
Adjusted EBITDA margin (% of revenue) |
49.6% |
51.4% |
- |
53.9% |
54.8% |
- |
Revenue in Software & Cloud Marketplace declined 0.8% YoY ccy to CHF 532.3 million in 2024, compared to CHF 549.7 million in the prior year, with growth in other ISVs offset by the Microsoft business, as GTM related sales execution issues in the second half impacted the ability to effectively respond to changes in incentives. Revenue declined 14.5% YoY ccy in Q4 2024, primarily as a consequence of muted year-end customer spending across other ISVs and the Microsoft business.
Gross billings in the Microsoft business, including both direct and indirect billings, amounted to CHF 19.3 billion in 2024, up 6.5% YoY ccy compared to 2023. In Q4 2024, billings increased 3.9% YoY ccy to CHF 3.8 billion.5
SoftwareOne added approximately 67,000 new Copilot users during Q4 2024 to over 787,000 users at 31 December 2024. In addition, there were 250 new services engagements in Q4 2024, totalling to 965 for the year.
Marketplace Platform continued to gain traction with both vendors and customers in 2024. With over 37 thousand active clients and 52 thousand cloud subscriptions, LTM gross sales to 31 December 2024 increased to CHF 859 million, up 70% YoY compared to prior year.
Contribution margin was CHF 470.2 million in 2024, up 0.8% YoY ccy, reflecting a margin of 88.3%, compared to CHF 477.8 million in 2023.
Adjusted EBITDA declined by 3.4% YoY ccy to CHF 264.2 million in 2024, compared to CHF 282.4 million in the prior year period. The adjusted EBITDA margin declined to 49.6%, compared to 51.4% in the prior year.
5 Sourced from SoftwareOne (due to changes in Microsoft reporting)
Software & Cloud Services
Key figures – Software & Cloud Services
CHFm |
FY 2024 |
FY 2023 |
% Δ (CCY) |
Q4 2024 |
Q4 2023 |
% Δ (CCY) |
|
|
|
|
|
|
|
Revenue |
484.6 |
461.2 |
7.3% |
123.6 |
118.5 |
6.9% |
Contribution margin |
209.7 |
185.6 |
15.7% |
54.0 |
52.0 |
5.8% |
Contribution margin (% of revenue) |
43.3% |
40.2% |
- |
43.7% |
43.9% |
- |
Adjusted EBITDA |
30.0 |
28.1 |
10.8% |
6.7 |
19.6 |
(65.3)% |
Adjusted EBITDA margin (% of revenue) |
6.2% |
6.1% |
- |
5.4% |
16.6% |
- |
Software & Cloud Services delivered revenue growth of 7.3% YoY ccy to CHF 484.6 million in 2024, up from CHF 461.2 million in the prior year driven by Cloud Services, in particular AWS with over 30% YoY ccy growth, as well as Software Sourcing & Portfolio Management and SAP Services. Revenue grew 6.9% YoY ccy in Q4 2024 driven by strength in Digital Workplace and Application Services, as well as SAP Services.
Focus on cross-selling continued with 75% of LTM (to 31 December 2024) revenue generated by c. 16.2k clients purchasing both software and services, up from 15.9k a year ago.
Revenue in xSimples6 was up 7% YoY ccy in 2024, driven by clients continuing to transition from enterprise agreements to the CSP model. In Q4 2024, revenue declined by 8% YoY ccy driven by pricing, despite momentum in billings.
Contribution margin increased to CHF 209.7 million in 2024, with a sector-leading margin of 43.3%, up from 40.2% in the prior year driven by continued optimisation of the delivery network.
Adjusted EBITDA was CHF 30.0 million in 2024, compared to CHF 28.1 million in the prior year period. The margin remained stable at 6.2% compared to 6.1% in the prior year, driven by a strong contribution margin, offset by higher SG&A expenses.
6 Total revenue reported under S&C Marketplace and Services for AzureSimple, 365 Simple and AWS