4 min to readAsset Management

2024 SoftwareOne ITAM Virtual Summit Recap: Visible and Streamlined IT

SoftwareOne blog editorial team
Blog Editorial Team
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The 2024 IT Asset Management (ITAM) Virtual Summit has wrapped! We want to extend a big “thank you” to all the attendees and presenters who made this year’s event a success.

The theme for this year’s summit was Visible and Streamlined IT. During the event, industry experts discussed actionable strategies to achieve data visibility and streamlined operations with IT asset management by maximizing ROI, minimizing risks, and integrating AI.

Missed the live event? Check out a full recap of the sessions below—or jump down to our key takeaways if you’re short on time.

Conquering application sprawl with Application Portfolio Management (APM)

As cloud adoption surged, employees began making software and infrastructure purchases with a simple click, resulting in sprawl and leaving IT departments in the shadows. Shadow IT, mergers, acquisitions, and other scenarios has contributed to the complexity of redundant, outdated, and unused software. According to a study by Productiv, 56% of applications were left unmanaged by IT.

Tackling application sprawl requires a comprehensive approach to integrating technology, governance, and collaboration. By confronting these challenges directly, businesses can achieve smoother operations, enhance customer experiences, and optimize resource utilization.

In this session, experts from Forrester and ServiceNow explored strategies for combating application sprawl, identified common data challenges, and learned effective ways to manage application portfolios, even amidst shifts in the business landscape.

Maximizing IT Asset Management: Strategies for Cost Optimization, Enhanced Visibility and Streamlining Operations

Business intelligence, data analytics, cost optimization, and improving operational excellence were the foremost priorities for CIOs and IT leaders in 2024.

During this session, panelists from Flexera, CXO Nexus, and ITAM Review explored how ITAM could positively impact organizations and the pragmatic approaches to sequencing cost optimization and technology transformation, igniting a flywheel of progress within the cloud ecosystem.

Additionally, our panelists discussed how Artificial Intelligence (AI) has the potential to revolutionize automation and enhance customer experiences with ITAM.

From Cost Efficiency to Profitability: The Power of FinOps, ITAM, and Cloud Economics

Initially, cloud services offered cost efficiency with their pay-as-you-go model and scalable features. However, the total cost of ownership (TCO) soared as departments migrated increasing workloads to the cloud. Cloud Financial Management (FinOps), which assigned accountability for cloud spending, was complemented by ITAM, which identified cost-saving opportunities and reduced redundancy.

Together, these powerful elements paved the way for cloud economics to transform investments into profitable ventures. This cloud adoption lifecycle, from initial cost savings to strategic profitability, is a testament to how FinOps, ITAM, and cloud economics collaborate to ensure organizations manage and capitalize on their cloud infrastructure.

In this session, industry leaders from Microsoft, Apptio, and SoftwareOne shared insights on maximizing savings and driving profitability through FinOps, ITAM, and cloud economics, and how to activate all three approaches and propel your organization towards cloud success.

Key Takeaways from the 2024 SoftwareOne ITAM Summit

  • ITAM should not exist in a silo. ITAM teams should engage Procurement, Enterprise Architecture, and FinOps teams for alignment on business priorities.
  • Advances in AI are bringing new capabilities to ITAM and APM practices and will help reduce manual efforts. Don’t be afraid to embrace these!
  • Make technology your best friend. Automated data sharing makes it easier for teams to collaborate and make strategic decisions.
  • ITAM is far more successful when aligned to strategic priorities – particularly IT Visibility, operational efficiency, and cost savings.
  • Managing SaaS management and SaaS sprawl today will bring you closer to the strategic priority alignment.
  • Establish the baseline for spend and automation to help identify new opportunities.
  • Moving to the cloud is not just a change for IT and the CFO – it impacts the entire organization, so they should be included in the process.
  • Value means something different to everyone – knowing what it means for your team and your organization will help maximize the potential of your investments.
  • Speed, cost, and quality are a triangle of priorities that must be prioritized and continuously maintained to ensure balance.
  • Take advantage of what you already have to maximize current resources and help determine where to invest for change.

 

Achieve visible and streamlined IT

ITAM Summit 2024 full sessions are now available on-demand, so you can re-watch your favorites or catch up on what you missed. Click the links below to view!

Day 1: Conquering Application Sprawl with Application Portfolio Management 

Day 2: Maximizing IT Asset Management: Strategies for Cost Optimization, Enhanced Visibility and Streamlining Operations

Day 3: From Cost Efficiency to Profitability: The Power of FinOps, ITAM, and Cloud Economics

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Gain a clear view of your IT applications

Download our playbook "Detangling ITAM complexity: A playbook for maturing IT operations" to learn how to mitigate your application risks, simplify complex processes, and effectively manage costs.

Gain a clear view of your IT applications

Download our playbook "Detangling ITAM complexity: A playbook for maturing IT operations" to learn how to mitigate your application risks, simplify complex processes, and effectively manage costs.

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SoftwareOne blog editorial team

Blog Editorial Team

We analyse the latest IT trends and industry-relevant innovations to keep you up-to-date with the latest technology.