For many organisations, IT investments have slowly transformed from enablers into obstacles. Applications multiply, technical debt accumulates, and costs spiral upward—all while business leaders expect both innovation and cost reduction.
What began as technology investments to solve business problems now frequently creates new ones. Your IT estate might have transformed into an expensive burden consuming budget that could (should) be driving innovation. The evidence is clear in unused licenses, fragmented systems, and the growing gap between what technology promises and what it delivers.
These contradictions are widely recognised. A recent SoftwareOne study1 found that 92% of CIOs believe digital transformation will drive new revenue in the year ahead, but 72% say technical debt will adversely impact their transformation efforts.
More optimistically, the same research identified a select group of companies—'Optimised Innovators'—who excel at turning cost savings into a virtuous cycle of innovation, creating a self-sustaining flywheel of continuous improvement and indicating the rewards of turning IT assets into a business advantage rather than a costly overhead.
So, what can these trailblazers teach us—and how can you benefit?
A key finding of the research is that these organisations focus on cost optimisation: identifying and removing waste rather than simply cutting costs.
Their optimisation priorities involve overcoming poor visibility across IT estates, controlling financial waste from unused software, minimising licensing compliance risks, and addressing security vulnerabilities.
Reading the research was a real “aha moment” for me because—in all the essentials—this reflects my own professional specialism: IT Portfolio Management (ITPM).
Without necessarily naming it as such, the “Optimised Innovators” often use a blend of IT Portfolio Management disciplines to create their self-sustaining cycle of improvement. They spot waste in their current IT spending, deal with it, and then channel the resulting savings into innovations that deliver business value. These innovations in turn generate new efficiencies, creating funds for the next wave of improvement.
It’s a flywheel effect, transforming the IT estate from a cost centre to a strategic advantage with accelerating momentum—and at SoftwareOne we have seen it deliver advantages to organisations of every size, time and time again.