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What is the Adobe VIP Marketplace?
VIP MP is an Adobe technology that connects a partner-specific customer portal directly to Adobe's systems. Through an efficient self-service process, you as customer can order Adobe licenses with just a few clicks. These are then available in your Adobe Admin Console within a very short time, ready to be assigned to the user. By using the autorenewal feature, you no longer have to worry about renewing the contract on time.
What are Adobe's current deadlines?
Customers in the commercial segment must be migrated to VIP MP by January 31, 2025. The same applies to government or educational institutions that have entered into a VIP contract in the "Commercial" segment for various reasons.
From December 2, 2024, we will no longer be able to create new VIP contracts for customers. Also, no new products or offers will be made available in existing VIP contracts from this date.
For government, public and educational institutions, the end date for VIP is November 30, 2025.
Which customers are currently unable to migrate?
Customers with a VIP special level contract cannot migrate yet. Also, contracts that map out license purchases for multiple countries cannot yet migrate to VIP MP.
Linked Membership has also not yet been made available by Adobe.
What does SoftwareOne do with the licensing program?
The SoftwareOne Client Portal is available for our customers to purchase licenses through Adobe VIP MP. Our Adobe consultants are here to advise you on the necessary steps.
We have also provided the video below to take a look on how the migration process can be initiated to use Adobe VIP MP.
What are the basic differences between VIP and VIP MP?
| VIP | VIP MP | |
| Term calculation for licenses purchased during the year | Pro-rata per month | Pro-rata per day |
| Return policy | 14 days, after which Admin Console is blocked for new purchase authorizations | 7 days, after which the licenses are automatically removed from the console by Adobe |
| Level | 31 days before the anniversary. It lists all licenses purchased in the previous 11 months and determines the level based on that | Number of licenses in the renewal order determine the level |
| Extension | Customer's order required | Standard auto-renewal |
| Reseller | Orders within a VIP contract can be placed with different resellers | Orders can now only be placed with one reseller; A "change of reseller" is required for a switch |
| Invoicing | Invoice per order | One invoice for all orders placed in the previous month |
To make the transition to Adobe VIP MP a success, we encourage you to contact us.
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